If you change your mind after purchase you will be entitled to a full refund before any products are shipped to us and before any testing dates are scheduled. Once products are received and a testing date is given you shall receive a partial refund in line with below depending on notice:

Please let us know by emailing [email protected] as soon as possible if you have changed your mind.

EMC Testing Services reserves the right to apply the following charges should it be necessary to cancel a booking and a testing date has already been given. The cancellation notice is from the date EMC Testing Services gives to you regarding when testing will start.

Cancellation Notice

% Charges of Total Price


6+ Days

No Charge

5 to 3 Working Days


≤ 2 Working Days



If any testing has commenced you will not be able to get a refund for that service. However, other services that have not started will be partially refundable with there above table.



You will be responsible for paying for shipping to return the item back to you on cancellation. Any shipping costs you have incurred are non-refundable.

Need Help?

Contact us at [email protected] for questions related to refunds and returns.